About Pratts Taxis

Pratts taxis has been serving County Durham for over 70 years. In 2016 Pratts became part of the Phoenix Taxi group, which has over 30 years’ experience of providing transport in the North East.

About Us

Pratts first began operating taxis in Durham in 1947. Our office is located close to Durham train station, and our cars operate throughout the city centre, Durham county, and the wider North East region.

Pratts became part of the Phoenix Taxi group in 2016. Phoenix has has over 30 years’ experience of providing transport for people of the North East. Phoenix is a family run business that operates from a central office in Blyth, Northumberland.

We are the largest green taxi firm in the country

Phoenix were the first UK company to use 100% electric taxis. The Phoenix Taxis group to which Pratts Taxis belongs operate the largest green taxi firm in the country. Pratts Taxis offers you the option of a sustainable taxi service both for personal and corporate taxi services.

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Our Services

We’re open 24 hours a day, seven days a week. We’re here to get you home after a night out in Durham or Newcastle city centre, get you to the train station or airport early in the morning, or for any other late night taxi needs you have.

You can prepay by card by booking online or through our smartphone app (Apple or Android) – so you can organise transport home without having to worry about unexpected costs, or having to carry enough cash to cover the cost of your journey.

Our Terms

Pratts Taxis are owned and operated by Phoenix Taxis. The terms and conditions of using Phoenix Taxis apply entirely to bookings made with Pratts Taxis, including bookings placed through all methods including phone, online booking app, and smartphone booking app. Please see here for full terms of use.

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If you’re interested in working with Pratts Taxis, please call 01670 540 222 and mention that you’d like to drive for us. You can drive using your own vehicle using an app on your phone – or with a vehicle and equipment supplied by us.

PTA Vacancies

We’re looking for passenger transport assistants living in County Durham to work part-time escorting children to and from school on a morning and afternoon. For more information, please see here.

Durham Taxi App

Book a taxi without ever having to speak to an operator with the Pratts Taxis app. You can book a journey, pre-pay by card, request a specific vehicle type, or track your taxi in real-time. Both apps are free to download.

To download for free simply click the link for the relevant app store below:


book online

It’s now even easier to book a taxi with Pratts. Reserve one online now by clicking the button below.

Specify your pick up date and time, number of passengers, vehicle type and choose to pay by cash or card.